Terms & Conditions

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TERMS AND CONDITIONS - DOCYOURHEALTH

Effective Date: 1st  December 2024 

Welcome to Docyourhealth! These Terms and Conditions (“Terms”) govern your access to and use of our services, including the analysis of medical reports, provision of lifestyle suggestions, and medical department recommendations. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the website immediately.

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1. Acceptance of Terms

By accessing and using Docyourhealth, you confirm that you: 

- Are at least 18 years old or have parental consent to use our services. 

- Have read, understood, and agreed to these Terms and our [Privacy Policy]. 

- Agree to comply with all applicable laws, regulations, and terms described here. 

Global Applicability: These Terms are governed by applicable international laws, including: 

- General Data Protection Regulation (GDPR) for users in the European Union. 

- California Consumer Privacy Act (CCPA) for users in California, USA. 

- Digital Personal Data Protection Act (DPDP Act) for users in India. 

- Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada. 

- Lei Geral de Proteção de Dados (LGPD) for users in Brazil. 

- Privacy Act for users in Australia. 

- Consumer Privacy Protection Act (CPPA) for users in Japan. 

- Protection of Personal Information Act (POPIA) for users in South Africa. 

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2. Services Provided

Docyourhealth provides the following services: 

- Medical Report Analysis: We interpret medical reports to offer insights about your health. 

- Lifestyle Suggestions: Generic suggestions (e.g., exercise, dietary improvements) tailored to your submitted health data. 

- Medical Department Recommendations: Suggestions on which medical department or specialist may be appropriate for your condition. 

- Questions for Doctors: Guidance on what to discuss with your healthcare provider. 

Disclaimer: These services are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider before making decisions based on our suggestions.

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3. User Responsibilities

By using our website, you agree to the following responsibilities: 

- Accurate Information: Provide true, accurate, and up-to-date information when submitting medical reports. 

- Personal Use Only: Use the services solely for personal, non-commercial purposes. 

- Lawful Use: Ensure your use of our services complies with all applicable local, national, and international laws. 

- Prohibited Activities: You will not: 

- Submit false, misleading, or fraudulent information. 

- Attempt to access our services through unauthorized means or bypass security measures. 

- Use the services in a way that could disrupt or harm others or our operations. 

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4. Limitation of Liability

Docyourhealth is not responsible for: 

- Decisions made by users based on the suggestions provided by our services. 

- Errors, inaccuracies, or omissions in the interpretation of medical reports. 

- Any loss, damage, or harm resulting from the use of our services, including direct, indirect, incidental, or consequential damages.

Our services are informational and not a substitute for licensed healthcare professionals. Users assume full responsibility for their actions based on the information provided.

5. Intellectual Property

- All content on Docyourhealth, including text, graphics, logos, and software, is the exclusive property of Docyourhealth or its licensors and is protected under copyright and intellectual property laws. 

- You may not copy, reproduce, distribute, modify, or create derivative works from any content without explicit written permission from Docyourhealth. 

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6. Data Protection

We comply with global data protection laws to ensure your privacy, including: 

- GDPR (EU): Data protection rights, explicit consent, and transparency for EU users. 

- CCPA (California): Right to know, delete, and opt-out of data sales. 

- DPDP Act (India): Consent-based data collection, secure storage, and data breach notifications. 

- PIPEDA (Canada): Secure processing and breach notification for Canadian users. 

- LGPD (Brazil): User rights to access, correct, and delete data; explicit consent requirements. 

- Privacy Act (Australia): Data security, anonymity options, and clear limitations on data use. 

- CPPA (Japan): Transparent processing, consent requirements, and breach notification. 

- POPIA (South Africa): Accountability for data protection, user access rights, and penalties for non-compliance. 

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7. Fees and Payments

7.1  Subscription Fees 

- Our services are offered on an annual subscription basis, payable in advance. 

- Fees are outlined on our website and are subject to change with prior notice.

7.2 Pay Per Report 

• Users      have the flexibility to opt for a one-time payment for generating      individual reports instead of subscribing.
• Payment      for each report is processed immediately upon the user’s request.
• There      are no recurring charges for "Pay Per Report" transactions.

7.3 Payment Terms 

- Accepted payment methods include [list accepted methods, e.g., credit cards, online payment systems]. 

- Subscriptions are activated only after payment is successfully processed.

7.4 Automatic Renewal 

- Subscriptions automatically renew annually unless cancelled before the renewal date. 

- Renewal notifications will be sent [e.g., 7 days] before billing.

7.5 Refund Policy

- Subscriptions are non-refundable once the service is provided. 

- Exceptions may apply in case of technical issues or service failure.

7.6 Failure to Pay 

- If payment fails, we will notify you to resolve the issue within [Insert Grace Period, e.g., 7 days]. 

- Services may be suspended or terminated for unresolved payments.

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8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., your country/state], subject to applicable international laws. 

For global users:

- EU residents are protected under GDPR. 

- California residents have rights under CCPA. 

- Indian users are protected under DPDP Act. 

- Other users are subject to the laws of their respective regions. 

Any disputes shall be resolved in the courts of [Insert Jurisdiction]. 

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9. Modifications to Services and Terms

We may update our services and these Terms at any time without prior notice. 

- Updates will take effect when posted on the website. 

- Continued use of the services after updates signifies acceptance of the revised Terms.

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10. Contact Information

If you have questions or concerns about these Terms or our services, contact us at: 

- Email: [info@docyourhealth.com]